Last updated: 8 October 2026
Who we are
Forge Workflow Holdings Limited is the data controller for the personal information described in this notice. We are registered in England, company number 17283129, with our registered office at 172 Stafford Street, Wolverhampton, England, WV1 1NA.
What this notice covers
How we handle personal information collected through this website, under the UK GDPR and the Data Protection Act 2018.
What we collect
When you contact us. Your name, email address, any company name you give, and the content of your message.
When you buy something. Your name, email address and billing details. Payment card details are entered directly with our payment provider and are never held by us.
When you browse. Standard technical information such as IP address, browser type and the pages you visit, collected through cookies and similar technology.
Why we use it, and on what basis
We use your contact details to answer your enquiry, which we do on the basis of our legitimate interest in responding to people who get in touch.
We use your order details to deliver your purchase, provide support and keep the records the law requires, which we do to perform our contract with you and to meet our legal obligations.
We use technical information to keep the site working and secure, on the basis of our legitimate interest in running a functioning website.
Where we send marketing emails, we do so only with your consent, and every email includes an unsubscribe link.
Who we share it with
We share personal information with the service providers who run this website on our behalf, including our hosting provider, payment provider and email provider, and only so far as they need it to deliver their service. We may disclose information where the law requires it. We do not sell personal information to anyone.
Some providers may process information outside the United Kingdom. Where that happens, we rely on the safeguards the law provides for international transfers.
How long we keep it
Enquiries are kept for two years from our last contact with you. Order and payment records are kept for six years, as tax law requires. Marketing consents are kept until you withdraw them.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected, to have it deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent at any time where we relied on it.
To exercise any of these, use the contact form on our Contact page. We respond within one month.
If you are unhappy with how we have handled your information, you may complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
We use cookies that are necessary for the site to function, including keeping items in your basket and processing payment. We may also use cookies that help us understand how the site is used.
You can control non-essential cookies through the banner shown on your first visit, and you can clear or block cookies in your browser at any time, though parts of the site may stop working if you block the necessary ones.
Changes to this notice
We update this notice when our practices change. The date at the top shows when it was last revised.
Contact
Use the contact form on our Contact page for any question about this notice or about your personal information.